Tāmaki Housing

Tāmaki Housing


Tāmaki Housing’s Glen Innes and Panmure offices are open 9am to 4pm Monday to Friday.

To keep everyone safe:

  • All visitors need to wear a mask in our offices
  • Please use the intercom outside the office to let us know you’ve arrived for an appointment
  • Please don’t visit us if you or anyone in your household has Covid-19 symptoms, has tested positive for Covid-19 recently, is waiting for a Covid-19 test result, or has been asked to isolate.

You can also call us on 0800 521 555 with any issues or questions about your home or tenancy.

Our goal is for you to feel right at home.

We’re here to help you in whatever way we can. We have people in our team who speak your language - whether that’s Samoan, English, Tongan, Te Reo, Mandarin, Niuean, Cook Islands Māori, or Burmese. You can call us or come in to see us at our offices at 244 Apirana Avenue, Glen Innes or 149 Queens Road, Panmure. 

Tell us about something that needs fixing at your home

Please let us know right away if anything in your home is broken or needs to be fixed. Call us on 0800 521 555 or for repairs that aren’t urgent you can use our repair request form below.

get something fixed
Living in your home

Everything you need to know about living in a Tāmaki Housing home, like how to pay your rent, and what to expect during home visits from your tenancy manager.

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Looking after your home

Information about how to get something fixed in your Tāmaki Housing home, how to look after your house, and what you can do if your home is cold.

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Tell us if something changes

We want to make sure you have the right home for you. If your situation has changed, please let us know right away.

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Who can get a state home in Tāmaki?

Find out if you are eligible for a state home in Tāmaki, and find out how to apply to live in one. 

Meet the tenancy team

Meet our tenancy team and learn more about Tāmaki Housing.

Use the form below to send us a message. Alternatively, come into one of your local offices for a face to face chat. We value your feedback and handle all enquiries and complaints confidentially.

Enquiry - anything that you would like to have further information about
Complaint – anything you are not happy about, e.g. developments, your neighbours, noise, rubbish etc. If you wish to make a formal complaint against TRC (Tāmaki Regeneration Company), TRL (Tāmaki Regeneration Ltd) or THA (Tāmaki Housing Association

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